FAQ


The 10 most commonly asked questions regarding our professional shelters ?

 

1- Can I set up a shelter alone?

It depends on the size of the shelter. The Glass-up, the Nomad, the Gate & Fences, or the EMS: YES.

For the Pool Up, it is recommended to have 2 people.

 

2- How do I move my shelter from the truck to the site if I can't bring my vehicle close enough?

The heaviest shelter is 200 Lbs. It is best to have a 2 wheeler or a flat dolly with casters.

 

3- Pool up Shelter: Can we inflate it or remove when the pool is full of water?
Yes, but it is preferable to tighten 2 or 3 straps across the width of the pool in order to slide the shelter without it touching the water. Be sure to leave the side with the blowers on dry land.

 

4- Is it normal for air to escape through the seams or for air bubbles to form when it rains?

Yes, it is part of the design of the shelter. The evacuation of the overpressure is done through the stitching, ensuring a uniform pressure in the shelter and a tight seal.

 

5- How do I add weights to my shelter when wind is in the weather forecast:

No matter what the weather forecast says, it is necessary to anchor your shelter down. Use 5 gallon pails with lid filled with water or sand on at least 4 per side. In case of strong wind and for more security, you can tie down the shelter using the rings, provided for this purpose, all around the shelter. It is also possible to put “water logs” on the PVC side flaps. Do not forget to install the doors and close them.
 

6- Once I set up a longer and larger shelter like the Pool Up, the roof is flat and if it rains I fear that a pocket of water will form?

See the installation instructions sheet: the long sides of the shelter must be straight and parallel. Bringing them closer together, the rounded shape of the roof (tunnel) will reform itself. This shape is necessary for good water flow in the event of rain.

 

7- I have a blower that no longer works, what should I do?
The shelter is designed to operate with one motor off. This gives you time to finish your work, order a new blower and change it in 5mn.

 

8- How do I provide warmth inside the shelter?

Install one or two propane or gas heater / blower to provide warm air. It is preferable to put two small heaters at each end to ensure a better distribution of the heat.

9-My shelter has a tear. What do I do?

Again, the shelter does not need to be airtight at all time to stay in place in the case of a tear (up to 2 feet). Close the tear by bringing the two sides together using “duck-tape" or something similar. As soon as possible, make a repair with the fabric provided in your repair kit and a simple Neoprene glue.

 

10-My shelter got dirty on a construction site, how to clean it?

Inflate it and use a pressure water sprayer, at a reasonable distance, then let it dry. Adjust the sprayer to medium pressure so it does not tear the fabric.